Dec 19, 2018
In December 2018, we announced that the initially promised aluminum build plate would not be released. We instead offered a second glass build plate to our customers. This plate could be claimed using an online registration form.
With a second glass build plate, all Ultimaker S5 users will benefit from increased printer uptime and production output. To make your 3D printing workflow more efficient, you can quickly remove one build plate and insert another to start your next print without waiting to remove the print and clean the build plate.
The entire Ultimaker material range can still be printed with a glass build plate. Check our compatibility advice to see if adhesion sheets are recommended for your chosen material.
If you have already purchased an Ultimaker S5 and registered to receive an aluminum build plate via the website link included in the packaging, you will receive a second glass build plate as an alternative. The glass plate will be delivered to the address you provided, free of charge.
All Ultimaker S5 3D printers shipped from Q2 2019 contain two glass plates in the accessory box. Therefore, the online request form will be closed per January 1, 2020.
Customers, however, have until March 1, 2020 to claim their extra glass plate. They may do so via their local sales partner.
We will keep working on developing a 3D printing experience that offers the best possible build plate adhesion and release, so be sure to follow our social media channels and email newsletters for future updates.