Power cord

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yingxu Level 1 - Starter Points: 1
Posts: 5

Location: Japan
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yingxu

Posted Sep 2, 2017 - 6:38 AM   Question

I wish to very seriously and sincerely complain about the power plug for the Ultimaker Extended 2 +,

it's some how so short that it doesn't securely slot into its socket? For so many times the machine stops in the middle of a print because the power cord falls out simply due to the vibration of the printing process itself.

Otherwise, its a great machine.

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Dim3nsioneer Knows the BOM by heart Level: 77 Points: 5424
Posts: 3415
Location: Zurich, Switzerland Printers: Ultimaker 2, Ultimaker Original, Ultimaker 2 Go, Ultimaker 2+, Ultimaker 2 Extended+, Ultimaker 3
Posted by
Dim3nsioneer

Posted Sep 2, 2017 - 8:35 AM • Edited  Sep 8, 2017 - 12:06 PM

make sure the connector is fully plugged in. it has a safety function against falling out. you may have to pull back the cover of the connector to be able to fully plug it in.

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yingxu Level 1 - Starter Points: 1
Posts: 5
Location: Japan
Posted by
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yingxu

Posted Sep 2, 2017 - 10:11 PM

thanks very much, I'll try that.

SandervG Team Ultimaker Points: 8262
Posts: 4630
Location: Geldermalsen, Netherlands Printers: Ultimaker Original+, Ultimaker 2+
Posted by
SandervG

Posted Sep 8, 2017 - 8:12 AM

That is probably it. By pushing it in with the sleeve pulled back, it will snap in place and you won't be able to pull it out. Good luck! (also check that you don't insert it upside down).

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SQuicke Level 1 - Starter Points: 0
Posts: 15
Location: United Kingdom
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SQuicke

Posted Sep 14, 2017 - 10:32 AM

Quote by SandervG

That is probably it. By pushing it in with the sleeve pulled back, it will snap in place and you won't be able to pull it out. Good luck! (also check that you don't insert it upside down).

Holy crap! I have owned a Ultimaker 3 since release and never knew this. I resorted to printing a bracket to hold the cable in place securely.

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