How to insert filament

Before you start any print, you need to load filament through the feeder into your Ultimaker. If you’re using your Ultimaker for the first time, you’ll do this after you’ve leveled the build plate. It’s really important to load the filament correctly to ensure you get the best print results.

Important note for inserting filament to Ultimaker 3 and Ultimaker 2(+) 3D printers

When using a 3D printer from the Ultimaker 3, Ultimaker 2+ or Ultimaker 2 Family it’s important to forward the material through the bowden tube at the right moment . This is when the  material appears in the bowden tube. As soon as it does, press “Continue” on your Ultimaker to avoid material jamming in the hot end.

Forward the filament when it enters the Ultimaker 2+ bowden tube
Make sure to forward the filament when you see it in the bowden tube

How to load the filament?

Before the filament can be loaded, the filament spool needs to be placed on the spool holder. Once you’ve done this, you can insert the filament into the feeder and guide it through the bowden tube into the hot end.

For detailed instructions on how to insert filament into your Ultimaker, you can take a look at the manual of your 3D printer:

If you experience difficulties when loading the filament, please take a look at our troubleshooting guides.