Reset Ultimaker Cura

Resetting Ultimaker Cura might be useful in the following cases:

  • To recreate the out-of-the-box experience for demonstration purposes
  • When issues with profiles or machine settings occur
  • As a last resort to fix crashes or startup issues

Caution: Resetting Ultimaker Cura removes all configurations, including machines, profiles, and preferences. Ensure any important information is backed up before continuing.

Method 1

You can access the configuration folder from the menu of Ultimaker Cura by navigating to Help > Show configuration folder

  • Quit Ultimaker Cura to prevent it from changing files in the folder
  • Delete all files in the folder
  • Restart Ultimaker Cura

Note: Different versions of Ultimaker Cura have a subfolder with a version number. If older configuration folders are present, Ultimaker Cura will automatically import these. To ensure that Ultimaker Cura does not configure an older configuration file, go to the ‘cura’ parent folder and delete all folders.

If Ultimaker Cura does not start successfully, refer to ‘Method 2’ to reset it.

Method 2

Note: Where indicated, you must replace [user_name] with your operating system user name, which will vary.

Windows

  1. Quit the application
  2. In a file explorer window, navigate to My Computer/users/[user_name]/AppData/Local/cura
  3. Delete the entire 'cura' folder
  4. Open Ultimaker Cura. If it has been reset correctly, you will be greeted with the onboarding flow

Mac OSX

  1. Make sure Ultimaker Cura is closed
  2. Open a finder window
  3. Navigate to: Macintosh HD\Users\[user_name]\Library\Application Support\cura 'Library' is a hidden folder. To navigate to it quickly in a finder window, click 'Go' in the menu, hold 'ALT' to reveal the library window
  4. Delete the entire 'cura' folder
  5. Open Ultimaker Cura. If it has been reset correctly, you will be greeted with the onboarding flow

Reset_Cura

Linux

  1. Make sure Ultimaker Cura is closed
  2. Navigate to: $USER/.local/share/cura
  3. Delete the entire 'cura' folder
  4. Open Ultimaker Cura. If it has been reset correctly, you will be greeted with the onboarding flow

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