Removing broken PVA from the Material Station

If filament breaks and/or gets stuck within the Ultimaker S5 or Material Station, this will prevent processes of the Ultimaker S5 Pro Bundle from functioning correctly. In these cases, an error code will be shown. The error code will indicate where the filament blockage was detected. Follow the link provided to get more troubleshooting information for the specific case.

We have created a troubleshooting guide with step-by-step instructions on how to remove the broken material from the system. There is no need to disassemble the machine, apart from detaching a Bowden tube.

Download the broken PVA troubleshooting guide.

Note: These troubleshooting steps apply to broken PVA, but the same steps can be taken if another type of material is stuck in the Material Station.